Overall Rating
Hired a bike just for the day off Vern liasoning was very well organized the type of bike I would need for myself and the time I was picking it up. Overall a great experience and would definitely recommend for the price and if your a keen cyclists! Some great quality bikes available aswell 👍
Vern had everything ready and he even recommended us two cycling routes to enjoy Yorkshire. The bikes were in perfect conditions to enjoy a 5h cycle.We will repeat again next year!
My wife and I rented two bikes for a week and it couldn’t have been any better. The bikes where in excellent condition, almost new, well adjusted and ready to go. We had no mechanical issues during any of our rides (which added to more than 600Km). Vern was very kind since the very beginning in every way possible: he agreed to meet at the time we needed to collect the bikes (and we were late :-( ), he lended us some stuff we hadn’t brought from Mexico, and even gave us two new water bottles as a gift! He is a very experienced rider himself and gave us a lot of advice regarding riding on and off the roads in UK and even suggested some areas to visit in the park. We are very happy with the service and highly recommend this very professional company. Also, we highly recommend visiting the Yorkshire Dales on bike, just make sure you plan ahead your rides and chose a geographically adequate place as your base (we decided on Ilkley which is a very charming town and close to many cycle circuits and hiking routes).
Vern was very friendly and accomodating. The bike I hired was brilliant and in bar and new condition. Great service, great bike and great location to get around on 2 wheels. MUST see Vern for a brilliant bike hire adventure.
I rent a bike for the day.
The bike was super bike and as good as new. A pump and repair kit is supplied with the bike.
Vern was very nice and helpful.
The place is easy to find and ideally situated to have a ride in the Dales.
I spent definitely a very good day.
Benoit Barre
See you Vern
Went out his way to fix my bike. Such a nice and friendly guy with great knowledge on bikes. Can't thank you enough for the help!
Great, friendly service. Fixed my bike on the same day as it was booked in for. Overall 10/10, will be using again and recommending to friends & family.
We have just had the most wonderful family day, riding the Nidderdale Greenway Cycle track! All thanks to Vern from Vern Overton Cycling! From the moment we contacted Vern, he supplied us with all the information and recommendations for booking 4 mountain bikes for our family day out in Harrogate, Ripley and Knaresborough! Super helpful in making recommendations and the bikes were in superb condition, supplied with maps, spare inner tubes, locks - everything you would need for a day out riding! Would highly recommend Vern's company if you are wanting to hire bikes in Harrogate & District!
Excellent bikes for a lovely ride on the Nidderdale Greenway. Extras like helmets, locks, pump, spare tire provided. Thank you VOC!
I had a tremendous day’s riding (90km) around Harrogate on a bike from Vern. Road bike was perfect and Vern helped out with a lift to the Wellington Inn for a post-ride beer.
I contacted Vern to do a full service on two of my bikes, Both specialized, an ageing Rockhopper mountain bike and a sirrus hybrid used for commuting, both were both showing a bit of age mechanically! Vern was very friendly and professional when arranging the service and for a small fee agreed to pick up the bikes, There was no hurry I pointed out as I used another bike in the meantime but both were done after a few days, Vern did a written report of any issues found and any work carried out as well as brake pad wear which was really useful. Vern dropped the bikes off and I took them both for a little test ride. Well it was like riding brand new bikes (war scars still there) they were so clean and everything felt just right, nice and tight, gear change smooth. Cant thank Vern enough and will do my best to recommend him to friends and family.
wonderful experience with Vern, great bikes, super location to ride to Ripley Castle and then off road largely to Knaresborough on bike paths. better location to ride from than Harrogate!
Our family of five have just hired bikes from Vern and had a great day out today, cycling around Ripley, Harrogate and the countryside. Vern was really friendly, helpful and highly knowledgeable about bikes and the area. The bikes looked new, were of high quantity and really well maintained. Thank you very much, we can highly recommend to anyone!
Contacted Vern a few days before a planned trip to see friends in Otley hoping to get a ride in whilst visiting. He responded really quickly, was easy to communicate with and provided a great bike and all required kit for a days riding. Highly recommended.
Contacted Vern a few days before a planned trip to see friends in Otley hoping to get a ride in whilst visiting. He responded really quickly, was easy to communicate with and provided a great bike and all required kit for a days riding. Highly recommended.
Awesome service! I rented a gravel bike for the day, good quality bike and Vern couldn’t have been more accommodating. Excellent location to start a tour from, many quiet country roads to enjoy.
I needed an e-bike for a long week-end and Vern very efficiently replied to my messages and then delivered a good ebike in perfect condition to the hotel, even before I arrived, and also picked it up after. Very good service. Of course I had to pay for the delivery, but that's normal.
Very kind and professional, me and my friends had a puncture and shifting problems on our way riding c to c, fixed for us easily for half an hour, definitely a place to recommend
Vern was very helpful, friendly and knowledgeable. The mountain bikes we hired were high quality and really well maintained. We look forward to hiring again when next in the area.
Vern was friendly and helpful and very communicative, we hired 2 electric mountain bikes and they were superb and very well setup! He recommended a couple of different routes and the one we chose was great, we chose to cut it a bit shorter as it was such a hot day but still had a really nice ride! Highly recommended and a fantastic add on to our holiday in the Dales! Tim & Carole
Can't say enough the positive experience dealing with Vern. I contacted numerous bike rental agencies in the area looking for a small 47cm carbon road bike to no avail. Vern didn't have one either but he actually purchased a 47cm frame and built it for me. Unbelievable, what service! ! He also provided us some routes and was very responsive when we had an issue. The riding is amazing and challenging in the Dales with lots of punchy 18-25% climbs. Highly, highly recommend Vern Overton Cycling!
Found Vern online and organised a bike hire from overseas. It was easily organised and once on holiday collected the bike with no issues. The bike was low spec but in good condition and well maintained. Vern was helpful and knowledgeable and I strongly recommend his services.
Great bikes - Trek and Specialized set up for us with right gears for the terrain.
Convenient drop off and pick at our doorstep!
Call Vern for all your cycling needs.
Great service with delivery of bikes right to our accommodation.
Bikes - Trek and Specialized like new and geared for the local terrain.
We contacted Vern Saturday to rent bikes Sunday. He was very responsive and helpful, even brought the bikes to the train station for us. Three of us used road bikes and one used an e-bike, he helped size us and provided locks and helmets. Knowing we wanted to ride from Harrogate to Fountains Abbey, he mapped out a good route and showed us where to start. We could not have asked for better bikes or better service, it made our day so perfect. Highly recommend exploring this gorgeous area on 2 wheels and having VOC set you up and equip you. Many thanks from the four Yanks you helped Vern!
Friendly service from the word go. I explained the type of cycling we planned and our heights and 2 appropriate (hybrid) bikes were selected for us dropped off at our hotel. All perfect.
We hired 2 x bikes for a weekend of cycling around Harrogate. The bikes were delivered to/collected from our hotel. Friendly service, good, well-maintained bikes. Perfect.
Great service from Vern! He was very accommodating with our last minute reservation and he also arranged for the bikes to be dropped off and picked up at Loft House for us (as we didn’t have bike racks). The bikes were perfect for the Dales terrain (we did the Nidderdale classic route)!
Perfect experience renting a road bike from Vern, I can give my best recommendations for him
I rented a road bike from Vern during a stay in Harrogate in April 2022.
I can only give Vern my very best recommendations, he was friendly and forthcoming in the booking process and we found a really good bike for me to hire, and I enjoyed cycling on for the 4 days I had it.
Prices are good and he even delivered and collected the bike from me.
We rented two e-bikes from Vern for a circular route of about 45 miles. It was a glorious ride! The bikes were perfect for the up and down of this countryside. Vern got us all geared up and was available by phone for when we returned. A perfect day on excellent bikes!!
Vern rented us 25 bikes and was unbelievable throughout! He sorted a route, adapted plans, found an electric bike for one person. He also coordinated to pick some people up early who found the cycle challenging. Thank you so much, Vern. You and Dave were amazing. We look forward to renting from you again!
My girlfriend and I hired two hardtail mountain bikes from Vern, to explore Nidderdale. Vern was fantastic - flexible with pick up and drop off, provided us with a map and was really friendly. We rode out from the pick up point and past Gouthwaite reservoir and Scar House Reservoir. The bikes dealt with terrain effortlessly and we had a lovely day out, despite rain and wind. I would recommend getting the bikes dropped at a starting point, so as to minimize the time spent on roads. Cheers, Dave
Me and my partner hired 2 electric bikes to go out and explore the area for my birthday and pedal over to Brimham Rocks. Vern was very friendly and there was no hassle, we signed the forms, got shown how to use the bikes and off we went.
Will definitely be using VOC again the next time we’re here
Thank you!
Vern was very helpful and did a wheel swap to enable me to complete my 96 mile cycle spotive for Prostate Cancer. Highly recommend this genuine guy.
Hired bikes for the afternoon for 5 mates. Bikes were nearly new and exactly what we needed. Great route recommendations and general services. Highly recommended.
We booked a cycling break in Harrogate. Vern provided the bikes which were excellent. He delivered the bikes to our hotel and collected them at the end. All arrangements made went like clockwork. A very good experience. Would highly recommend.
We hired 4 mountain bikes - all in great condition, which were delivered to our door in the morning and picked up in the evening. Vern was friendly and knowledgable. I’d highly recommend it to anyone hiring bikes for the day
Hired an ebike for two days. I had never ridden one before and Vern gave a great explanation of how to get the best use from it. I was able to overtake my husband on his road bike on several climbs which was very satisfying! We did an average of 25 miles each day and I only used half the battery on each day. We could have covered 40 miles easily each day. It is hilly in Nidderdale and an ebike transforms the experience of riding for a non-regular cyclist. On the first day we cycled to Ripley on back roads and picked up the Nidderdale Greenway which took us to Harrogate, mostly off-road. The next day we did a brilliant run: Pateley Bridge, Lofthouse to Scar House reservoir and back as recommended by Vern. We gained 1000 feet in height but I hardly noticed it! Back was all downhill. Lovely quiet road. Thoroughly enjoyed the experience: worth every penny!
Extremely friendly and helpful service, great assistance at short notice and excellent bike, can't go wrong! (Mountain bike hire)
Brilliant time renting 2 mountain bikes, great service and excellent hard tail mountain bikes, would highly recommend!
Such great service. We couldn't find a local hire shop with what we needed, but Vern delivered two perfect MTBs to us in Hellifield. He was very flexible and went out of his way to make sure we had what we needed. Very reasonable charge and we had a fantastic week, though my legs are properly tired now! Highly recommended.
We rented 4 bikes from Vern for a couple of days. The bikes and delivery/collection service were excellent. Vern was also really flexible with timings and was very willing to share his local knowledge to advise us of appropriate MTB routes. Highly recommended.
My Explorer Group hired 9 Mountain bikes to take out for the day, It was a really affordable hire. We were given brand new Mountain Bikes that the Explorers loved, Vern was very knowledgeable and suggested routes based on our riders experience. Great place of hire, would use again and recommend to anyone visiting harrogate and the local area.
Massive thanks to Vern for servicing my bike. Excellent customer service and the bike feels like new. Would highly recommend! ⭐⭐⭐⭐⭐
Massive thanks to Vern for servicing my bike. Excellent customer service and the bike feels like new. Would highly recommend! ⭐⭐⭐⭐⭐
Vern and his wife were incredibly helpful all weekend, dropping the bikes off at our accommodation, and even poping back to help us with the right tools to get our bikes set up perfectly.
The bikes themselves were fantastic, we highly recommend electric bikes for exploring the dales, as they allowed us to see so much of the countryside without exhausting us by the end of the day! The batteries lasted really well and Vern supplied chargers so they could be ready to go every morning.
If we're ever back in the neighbourhood we will definitely be booking bikes with Vern again!
Vern has a great selection of bikes and was very helpful upon arrival. Easy access from Harrogate. Would definitely recommend
Another great weekend of cycling in North Yorkshire. Almost 200 km covered over quiet roads, many of which were used during the TDF and recent Tour de Yorkshire. All thanks to some great local characters and friends from the South of England.
Our 2-day MTB Leader Course is being held in beautiful countryside close to Harrogate in North Yorkshire. We will provide you with the necessary knowledge,
You never know who might call next! Just hired-out 30 of our bike’s to Wolverhampton Wanderers FC who were carrying out Pre-Season Training at Aldwark
Overall RatingHired a bike just for the day off Vern liasoning was very well organized the type of bike I would need for myself and the time I was picking it up. Overall a great experience and would definitely recommend for the price and if your a keen cyclists! Some great quality bikes available aswell 👍
Vern had everything ready and he even recommended us two cycling routes to enjoy Yorkshire. The bikes were in perfect conditions to enjoy a 5h cycle.We will repeat again next year!
My wife and I rented two bikes for a week and it couldn’t have been any better. The bikes where in excellent condition, almost new, well adjusted and ready to go. We had no mechanical issues during any of our rides (which added to more than 600Km). Vern was very kind since the very beginning in every way possible: he agreed to meet at the time we needed to collect the bikes (and we were late :-( ), he lended us some stuff we hadn’t brought from Mexico, and even gave us two new water bottles as a gift! He is a very experienced rider himself and gave us a lot of advice regarding riding on and off the roads in UK and even suggested some areas to visit in the park. We are very happy with the service and highly recommend this very professional company. Also, we highly recommend visiting the Yorkshire Dales on bike, just make sure you plan ahead your rides and chose a geographically adequate place as your base (we decided on Ilkley which is a very charming town and close to many cycle circuits and hiking routes).
Vern was very friendly and accomodating. The bike I hired was brilliant and in bar and new condition. Great service, great bike and great location to get around on 2 wheels. MUST see Vern for a brilliant bike hire adventure.
I rent a bike for the day.
The bike was super bike and as good as new. A pump and repair kit is supplied with the bike.
Vern was very nice and helpful.
The place is easy to find and ideally situated to have a ride in the Dales.
I spent definitely a very good day.
Benoit Barre
See you Vern
Bikes were very good and service was exceptional. Thank you Vern!
Went out his way to fix my bike. Such a nice and friendly guy with great knowledge on bikes. Can't thank you enough for the help!
Great, friendly service. Fixed my bike on the same day as it was booked in for. Overall 10/10, will be using again and recommending to friends & family.
We have just had the most wonderful family day, riding the Nidderdale Greenway Cycle track! All thanks to Vern from Vern Overton Cycling! From the moment we contacted Vern, he supplied us with all the information and recommendations for booking 4 mountain bikes for our family day out in Harrogate, Ripley and Knaresborough! Super helpful in making recommendations and the bikes were in superb condition, supplied with maps, spare inner tubes, locks - everything you would need for a day out riding! Would highly recommend Vern's company if you are wanting to hire bikes in Harrogate & District!
Excellent bikes for a lovely ride on the Nidderdale Greenway. Extras like helmets, locks, pump, spare tire provided. Thank you VOC!
left VOC a star review
Awesome service! I rented a gravel bike for the day, good quality bike and Vern couldn’t have been more accommodating. Excellent location to start a tour from, many quiet country roads to enjoy.
Me and my partner hired 2 electric bikes to go out and explore the area for my birthday and pedal over to Brimham Rocks. Vern was very friendly and there was no hassle, we signed the forms, got shown how to use the bikes and off we went.
Will definitely be using VOC again the next time we’re here
Thank you!
Excellent and timely servicing of my bike. Rebuilding of my wheel and fitted gear components. Great service, on time and on cost.
Vern rented us 25 bikes and was unbelievable throughout! He sorted a route, adapted plans, found an electric bike for one person. He also coordinated to pick some people up early who found the cycle challenging. Thank you so much, Vern. You and Dave were amazing. We look forward to renting from you again!
We couldn't be happier with how well we were treated when hiring bikes from Vern. We were able to book bikes on the same day, and he delivered and collected them for us at our desired location. He was really patient and kind, gave us lots of advice for nice routes we could take and made us feel safe and welcomed. We'll definitely use him again when we're next in the area :)
My wife and I rented two bikes for a week and it couldn’t have been any better. The bikes where in excellent condition, almost new, well adjusted and ready to go. We had no mechanical issues during any of our rides (which added to more than 600Km). Vern was very kind since the very beginning in every way possible: he agreed to meet at the time we needed to collect the bikes (and we were late :-( ), he lended us some stuff we hadn’t brought from Mexico, and even gave us two new water bottles as a gift! He is a very experienced rider himself and gave us a lot of advice regarding riding on and off the roads in UK and even suggested some areas to visit in the park. We are very happy with the service and highly recommend this very professional company. Also, we highly recommend visiting the Yorkshire Dales on bike, just make sure you plan ahead your rides and chose a geographically adequate place as your base (we decided on Ilkley which is a very charming town and close to many cycle circuits and hiking routes).
Found Vern online and organised a bike hire from overseas. It was easily organised and once on holiday collected the bike with no issues. The bike was low spec but in good condition and well maintained. Vern was helpful and knowledgeable and I strongly recommend his services.
I contacted Vern from the United States and he responded immediately with road bike availability. Given measurements from our bikes at home, he set the hired bikes up perfectly! Should you need a helmet or a lock, just ask and Vern may be able to accommodate you. Each bike worked well and was fully kitted with pump and spare tube. If you are from an area with less hilly terrain or are not an especially strong climber, let Vern know and I am sure he will dial in your bike accordingly. He installed our pedals and provided excellent advice for a route into Harrogate as well as an amazing ride into the Yorkshire Dales. We rode about 18 hours that week with long, steady rides, shorter hard rides and race watching with some inclement weather and had no issues with the bikes. There is no better way to see that amazing part of the UK than by bike. Vern is an encyclopedia of riding knowledge in and with his expertise setting up bikes, I cannot imagine that one could do better hiring bikes in that area of Yorkshire.
Very kind and professional, me and my friends had a puncture and shifting problems on our way riding c to c, fixed for us easily for half an hour, definitely a place to recommend
Staying in Aysgarth, Vern arranged for me to hire a bike and came out and cycled with me one morning. Superb personalized service from Vern. Resolved any issue I had and was fabulous company as we scaled Butter tubs together. I think the dales are the most spectacular backdrop for cycling of all abilities and Vern really provides an excellent service with top quality bikes and support. I will be back !
Had a great 5 days of cycling around the Yorkshire Dales on one of Vern's hired road bikes. Some of the best cycling I've done in the UK with endless quality roads and some great hill climbing and descents. The Trek I hired didn't skip a beat and was ideal. Light and well maintained with a good gear set-up for some of the steeper gradients. Would thoroughly recommend as it really is a great value service that's relaxed and accommodating, I doubt if you could get better, thanks Vern!
Great bike, great service. I will certainly use Vern’s services again in the future.
I rented a road bike from Vern during a stay in Harrogate in April 2022.
I can only give Vern my very best recommendations, he was friendly and forthcoming in the booking process and we found a really good bike for me to hire, and I enjoyed cycling on for the 4 days I had it.
Prices are good and he even delivered and collected the bike from me.
My bike needed a service as it'd been some time since it had one, and the gears had started to seize up somewhat. I took it to Vern after seeing his reviews on here. After he'd finished, I was delighted that the bike ran as good as new. Very flexible on drop off and pick up times. Superb service and result - would highly recommend.
Big thanks to Vern for delivering a bike to allow me to explore the Harrogate hinterland for the past couple of days. Excellent customer care and a diamond geezer to boot. Can heartily recommend.
Fantastic experience. Rented a brand new trek for 3 days. Really great service and affordable.
We hired 2 x bikes for a weekend of cycling around Harrogate. The bikes were delivered to/collected from our hotel. Friendly service, good, well-maintained bikes. Perfect.
Hired a bike just for the day off Vern liasoning was very well organized the type of bike I would need for myself and the time I was picking it up. Overall a great experience and would definitely recommend for the price and if your a keen cyclists! Some great quality bikes available aswell 👍
Perfect experience renting a road bike from Vern, I can give my best recommendations for him
Vern serviced my 3 bikes earlier this year. Excellent service, great advice, nothing too much trouble. Vern picked up all 3 bikes and returned them - fully serviced - promptly. I will be booking him for next year, without hesitation. Brilliant to have this facility in our lovely dale.
I would thoroughly recommend Vernon Overton Cycles for bike hire if you are in the Harrogate area. He not only delivers the bikes to your door and picks them up, he offers great advice on what type of bike, where to go and what to do. The bikes are great quality too and he and his wife are really nice people. Enjoy your trip 😊
Great service with delivery of bikes right to our accommodation.
Bikes - Trek and Specialized like new and geared for the local terrain.
Vern has a good selection of Trek bikes and good local knowledge, he's an engaging character and was happy to go beyond the call of duty and help me sort out one of my own bikes.
I purchased a used road bike which has been amazing for me. Great condition for its age, fits me perfectly and the customer service received could not be faulted. The price was very reasonable too. All in all I would recommend this shop to anyone for advice, hire or sales.
Thank you
We rented high-spec 3 road bikes from Vern for a week of cycling in the Dales. The bikes were well maintained, loaned at a very affordable price, and Vern went out of his way to help us out. Cheers Vern, I have no doubt that we will be back!
Great, friendly service. Fixed my bike on the same day as it was booked in for. Overall 10/10, will be using again and recommending to friends & family.
Vern is a legend. We were staying in Otley where there were no options for renting mountain bikes. Luckily Vern saved the day by providing us with bikes within an hour of calling. 1 day was spent in Stainburn forest and the other in Armscliffe crag. The bikes and service made our stay in otley. Thank you, Vern!
Good service,would recommend if looking for a bike hire in beautiful Yorkshire. Will deliver bikes to accommodation.
I needed an e-bike for a long week-end and Vern very efficiently replied to my messages and then delivered a good ebike in perfect condition to the hotel, even before I arrived, and also picked it up after. Very good service. Of course I had to pay for the delivery, but that's normal.
Rented a bike for the Etape du Dales sportive, and the service from Vern was excellent. Rode a great carbon Trek Emonda. Would definitely recommend cycling in the area, if you like steep climbs ;), and renting from Vern.
My Explorer Group hired 9 Mountain bikes to take out for the day, It was a really affordable hire. We were given brand new Mountain Bikes that the Explorers loved, Vern was very knowledgeable and suggested routes based on our riders experience. Great place of hire, would use again and recommend to anyone visiting harrogate and the local area.
Booked to ride a sportive in Thirsk, N. York’s but was without a bike after an accident & left with little prospect of hiring a road bike to be able to take part. Then we found Vern on a web search. Spoke to him briefly over the phone and then completed everything by e mail and txt. Nothing was too much trouble for Vern who delivered the bike to me, fitted my pedals and all was good to go. Completed my sportive the following day and the bike was great to ride. I phoned Vern to see if I could change the day of return for the bike which was no trouble at all and I received a refund which was unexpected. Vern contacted me after dropping off the bike to say I had left a piece of personal equipment on the bike and would post to me which I received the following day. Overall very impressive service from Vern who was a pleasure to talk to who provides an excellent service. If you are in the Yorkshire area and fancy hiring bikes look no further than Vern Overton Cycling.
Really nice guy. Called me back after I left a message got my bike in and serviced quickly. I thoroughly recommend.
Great bikes - Trek and Specialized set up for us with right gears for the terrain.
Convenient drop off and pick at our doorstep!
Call Vern for all your cycling needs.
Vern has a great selection of bikes and was very helpful upon arrival. Easy access from Harrogate. Would definitely recommend
Our family of five have just hired bikes from Vern and had a great day out today, cycling around Ripley, Harrogate and the countryside. Vern was really friendly, helpful and highly knowledgeable about bikes and the area. The bikes looked new, were of high quantity and really well maintained. Thank you very much, we can highly recommend to anyone!
Contacted Vern a few days before a planned trip to see friends in Otley hoping to get a ride in whilst visiting. He responded really quickly, was easy to communicate with and provided a great bike and all required kit for a days riding. Highly recommended.
I contacted Vern to do a full service on two of my bikes, Both specialized, an ageing Rockhopper mountain bike and a sirrus hybrid used for commuting, both were both showing a bit of age mechanically! Vern was very friendly and professional when arranging the service and for a small fee agreed to pick up the bikes, There was no hurry I pointed out as I used another bike in the meantime but both were done after a few days, Vern did a written report of any issues found and any work carried out as well as brake pad wear which was really useful. Vern dropped the bikes off and I took them both for a little test ride. Well it was like riding brand new bikes (war scars still there) they were so clean and everything felt just right, nice and tight, gear change smooth. Cant thank Vern enough and will do my best to recommend him to friends and family.
Vern was very helpful in providing us with good quality full suspension mountain bikes for our trip to Snowdonia. Very pleasant and flexible!
Vern helped us with a 15 mile cycle from Skipton to Appletreewick via Grassington. Vern was extremely helpful and met us at the station with 10 top quality bikes all ready to go. We plotted the route in advance and he collected the bikes at a pub at the end so we could get some well earned drinks in. It was the most stunning cycle and enjoyed by all! I cannot recommend Vern and the trip in general enough,
Great service , very trustful and practical , Vern is one of a kind , ex army that decided to retire on two wheels
Friendly service from the word go. I explained the type of cycling we planned and our heights and 2 appropriate (hybrid) bikes were selected for us dropped off at our hotel. All perfect.
I needed a bike at the last minute and none of the local bike shops could help me out. I called Vern and he couldn't have been more accommodating. He was good enough to drop the bike at my mates house as i was at work. When it was time to leave the back Vern offered to collect the bike as he was coming into town. I hired a Trek road bike and it was brilliant. Id highly recommend Vern and wouldn't hesitate to use again.
My former coworker and long time bike partner and I recently completed the Way of The Roses on bikes supplied by Vern Overton Cycling. Quite simply, I can't say enough good things about our experience with Vern. First, the equipment is top notch (high quality Trek hybrids), beautifully maintained.
But where the experience really rose to amazing levels was in Vern's attitude and willingness to go the extra mile (or twenty) to support and encourage us. For months before the trip, I exchanged emails with Vern about the trip, equipment, attractions, lodging, and on and on -- truly endless details. He never failed to respond promptly and helpfully.
You must understand we are retired men in our 70s and only fair weather bikers. Once we arrived and met Vern, I'm sure he realized (as we soon did) that we did not know what we were undertaking. Vern followed our progress and supported and encouraged us with texts and emails full of helpful suggestions and cheering congratulations on our progress.
Once when we had a damage problem with one of the bikes, Vern drove miles to attempt repair, then substituted another bike, drove us to the next planned stop and stayed with us when we had trouble locating a room!
Well, I could go on and on to the same effect. Suffice it to say, you could not wish for better service or a better person to deal with than Vern Overton Cycling. If I am ever back in his area I would not even think of going to any other service.
Thanks, Vern.
John Watson (New Haven, CT, USA)
Would highly recommend Vern's services. Really profeciinal and friendly. Did a great job.
Can't say enough the positive experience dealing with Vern. I contacted numerous bike rental agencies in the area looking for a small 47cm carbon road bike to no avail. Vern didn't have one either but he actually purchased a 47cm frame and built it for me. Unbelievable, what service! ! He also provided us some routes and was very responsive when we had an issue. The riding is amazing and challenging in the Dales with lots of punchy 18-25% climbs. Highly, highly recommend Vern Overton Cycling!
