My wife and I rented two bikes for a week and it couldn’t have been any better. The bikes where in excellent condition, almost new, well adjusted and ready to go. We had no mechanical issues during any of our rides (which added to more than 600Km). Vern was very kind since the very beginning in every way possible: he agreed to meet at the time we needed to collect the bikes (and we were late :-( ), he lended us some stuff we hadn’t brought from Mexico, and even gave us two new water bottles as a gift!
He is a very experienced rider himself and gave us a lot of advice regarding riding on and off the roads in UK and even suggested some areas to visit in the park.
We are very happy with the service and highly recommend this very professional company.
Also, we highly recommend visiting the Yorkshire Dales on bike, just make sure you plan ahead your rides and chose a geographically adequate place as your base (we decided on Ilkley which is a very charming town and close to many cycle circuits and hiking routes).