Vern Overton Cycling is featured on page 20 of this weeks edition of the Harrogate Advertiser! See the following link for all the news.
http://www.harrogateadvertiser.co.uk/news/local/pedalling-ahead-with-new-firm-1-7459579
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star reviewYou will be in expert hands when you rent a bike from Vern. He will think of things you don't. A brilliant company.
My former coworker and long time bike partner and I recently completed the Way of The Roses on bikes supplied by Vern Overton Cycling. Quite simply, I can't say enough good things about our experience with Vern. First, the equipment is top notch (high quality Trek hybrids), beautifully maintained.
But where the experience really rose to amazing levels was in Vern's attitude and willingness to go the extra mile (or twenty) to support and encourage us. For months before the trip, I exchanged emails with Vern about the trip, equipment, attractions, lodging, and on and on -- truly endless details. He never failed to respond promptly and helpfully.
You must understand we are retired men in our 70s and only fair weather bikers. Once we arrived and met Vern, I'm sure he realized (as we soon did) that we did not know what we were undertaking. Vern followed our progress and supported and encouraged us with texts and emails full of helpful suggestions and cheering congratulations on our progress.
Once when we had a damage problem with one of the bikes, Vern drove miles to attempt repair, then substituted another bike, drove us to the next planned stop and stayed with us when we had trouble locating a room!
Well, I could go on and on to the same effect. Suffice it to say, you could not wish for better service or a better person to deal with than Vern Overton Cycling. If I am ever back in his area I would not even think of going to any other service.
Thanks, Vern.
John Watson (New Haven, CT, USA)
Brilliant time renting 2 mountain bikes, great service and excellent hard tail mountain bikes, would highly recommend!
We contacted Vern Saturday to rent bikes Sunday. He was very responsive and helpful, even brought the bikes to the train station for us. Three of us used road bikes and one used an e-bike, he helped size us and provided locks and helmets. Knowing we wanted to ride from Harrogate to Fountains Abbey, he mapped out a good route and showed us where to start. We could not have asked for better bikes or better service, it made our day so perfect. Highly recommend exploring this gorgeous area on 2 wheels and having VOC set you up and equip you. Many thanks from the four Yanks you helped Vern!
We have just completed a 3 day mini cycle tour of Harrogate and the surrounding area with fabulous bikes hired from Vern Overton Cycling. The bikes were in great condition and Vern was even kind enough to offer a suggested route (Scar House Reservoir) which we took him up on. Hiring the bikes was a simple process with delivery and collection arranged to / from our B&B. Thoroughly recommended.
Can't say enough the positive experience dealing with Vern. I contacted numerous bike rental agencies in the area looking for a small 47cm carbon road bike to no avail. Vern didn't have one either but he actually purchased a 47cm frame and built it for me. Unbelievable, what service! ! He also provided us some routes and was very responsive when we had an issue. The riding is amazing and challenging in the Dales with lots of punchy 18-25% climbs. Highly, highly recommend Vern Overton Cycling!
Vern rented us 25 bikes and was unbelievable throughout! He sorted a route, adapted plans, found an electric bike for one person. He also coordinated to pick some people up early who found the cycle challenging. Thank you so much, Vern. You and Dave were amazing. We look forward to renting from you again!
Brilliant service, fantastic bikes, can't recommend enough!
Vern helped us with a 15 mile cycle from Skipton to Appletreewick via Grassington. Vern was extremely helpful and met us at the station with 10 top quality bikes all ready to go. We plotted the route in advance and he collected the bikes at a pub at the end so we could get some well earned drinks in. It was the most stunning cycle and enjoyed by all! I cannot recommend Vern and the trip in general enough,
Vern has a good selection of Trek bikes and good local knowledge, he's an engaging character and was happy to go beyond the call of duty and help me sort out one of my own bikes.
Booked to ride a sportive in Thirsk, N. York’s but was without a bike after an accident & left with little prospect of hiring a road bike to be able to take part. Then we found Vern on a web search. Spoke to him briefly over the phone and then completed everything by e mail and txt. Nothing was too much trouble for Vern who delivered the bike to me, fitted my pedals and all was good to go. Completed my sportive the following day and the bike was great to ride. I phoned Vern to see if I could change the day of return for the bike which was no trouble at all and I received a refund which was unexpected. Vern contacted me after dropping off the bike to say I had left a piece of personal equipment on the bike and would post to me which I received the following day. Overall very impressive service from Vern who was a pleasure to talk to who provides an excellent service. If you are in the Yorkshire area and fancy hiring bikes look no further than Vern Overton Cycling.
Fantastic experience. Rented a brand new trek for 3 days. Really great service and affordable.
This review is way overdue - but i want to say that Vern went out of his way (literally) to deliver the bike to me at Harogate Station and pick i up after my week of cycling. The bikes were in top condition, reasonably priced, and Vern helped us out with route planning too. Highly recommend.
Great service from Vern! He was very accommodating with our last minute reservation and he also arranged for the bikes to be dropped off and picked up at Loft House for us (as we didn’t have bike racks). The bikes were perfect for the Dales terrain (we did the Nidderdale classic route)!
Vern and his wife were incredibly helpful all weekend, dropping the bikes off at our accommodation, and even poping back to help us with the right tools to get our bikes set up perfectly.
The bikes themselves were fantastic, we highly recommend electric bikes for exploring the dales, as they allowed us to see so much of the countryside without exhausting us by the end of the day! The batteries lasted really well and Vern supplied chargers so they could be ready to go every morning.
If we're ever back in the neighbourhood we will definitely be booking bikes with Vern again!
We cycled the Way of the Roses with our adult children and some friends. We had been struggling to put together bike rental, bike transport and baggage forwarding, but after contacting Vern, found he could do it all and at a better price than separate providers. He was always prompt in his responses when we were planning and had lots of very useful suggestions. His equipment, which included carbon fiber Trek road bikes, helmets, locks and repair kits was all first rate. He met us as planned the first morning, right on time, and dropped our bags before our arrival at our hotels along the way. He adjusted the bikes to fit us, offered our choice of pedal type and even did a tune up along the way. It was clear that he really cared about our experience and about the service he offers and his knowledge of cycling comes from personal experience. I would very highly recommend Vern for anyone considering a trip like ours across the UK.
Vern was really helpful, he gave me some great cycle routes to explore the local area and the bike I hired from him was great. I would definitely recommend !!!
Awesome service! I rented a gravel bike for the day, good quality bike and Vern couldn’t have been more accommodating. Excellent location to start a tour from, many quiet country roads to enjoy.
Great bikes - Trek and Specialized set up for us with right gears for the terrain.
Convenient drop off and pick at our doorstep!
Call Vern for all your cycling needs.
Incredible customer service, knowledgable, attentive and so helpful. Bike service handled professionally, diligently and speedily. Bike now runs super smooth and I'm super happy. Very highly recommended.
Vern could not have been more helpful in advising me all about the hire of e-bikes for a weeks cycling holiday in the Yorkshire Dales .Verns helpful commitment to service made sure that the plans that my cousin from New Zealand had made for our trip was a breeze.
Vern was very helpful in providing us with good quality full suspension mountain bikes for our trip to Snowdonia. Very pleasant and flexible!
Would highly recommend Vern's services. Really profeciinal and friendly. Did a great job.
Rented a bike for the Etape du Dales sportive, and the service from Vern was excellent. Rode a great carbon Trek Emonda. Would definitely recommend cycling in the area, if you like steep climbs ;), and renting from Vern.
Vern was very helpful and accommodating. We rented 12 excellent bikes. Vern delivered, fitted bikes to riders and collected. Communication, service and bikes were all great
Contacted Vern a few days before a planned trip to see friends in Otley hoping to get a ride in whilst visiting. He responded really quickly, was easy to communicate with and provided a great bike and all required kit for a days riding. Highly recommended.
Great service , very trustful and practical , Vern is one of a kind , ex army that decided to retire on two wheels
Good service,would recommend if looking for a bike hire in beautiful Yorkshire. Will deliver bikes to accommodation.
I would thoroughly recommend Vernon Overton Cycles for bike hire if you are in the Harrogate area. He not only delivers the bikes to your door and picks them up, he offers great advice on what type of bike, where to go and what to do. The bikes are great quality too and he and his wife are really nice people. Enjoy your trip 😊
Extremely friendly and helpful service, great assistance at short notice and excellent bike, can't go wrong! (Mountain bike hire)
We cycled the Way of the Roses with our adult children and some friends. We had been struggling to put together bike rental, bike transport and baggage forwarding, but after contacting Vern, found he could do it all and at a better price than separate providers. He was always prompt in his responses when we were planning and had lots of very useful suggestions. His equipment, which included carbon fiber Trek road bikes, helmets, locks and repair kits was all first rate. He met us as planned the first morning, right on time, and dropped our bags before our arrival at our hotels along the way. He adjusted the bikes to fit us, offered our choice of pedal type and even did a tune up along the way. It was clear that he really cared about our experience and about the service he offers and his knowledge of cycling comes from personal experience. I would very highly recommend Vern for anyone considering a trip like ours across the UK.
We hired 4 mountain bikes - all in great condition, which were delivered to our door in the morning and picked up in the evening. Vern was friendly and knowledgable. I’d highly recommend it to anyone hiring bikes for the day
vern was a very helpsom and nice. he responsd fast on thelephone and mail. when we met him and his wife, they were extremly kind and flexible 😁😁. we will recomand him to everyone who want to rent god bikes
Perfect experience renting a road bike from Vern, I can give my best recommendations for him
I had a tremendous day’s riding (90km) around Harrogate on a bike from Vern. Road bike was perfect and Vern helped out with a lift to the Wellington Inn for a post-ride beer.
Vern is a legend. We were staying in Otley where there were no options for renting mountain bikes. Luckily Vern saved the day by providing us with bikes within an hour of calling. 1 day was spent in Stainburn forest and the other in Armscliffe crag. The bikes and service made our stay in otley. Thank you, Vern!
I hired a road bike from Vern Overton to do the 2021 Struggle Dales sportive as I was concerned my road bike was not geared low enough for the 6 climbs on this event. Vern provided an immaculate (Trek Emonda with Shimano 105) bike that rode all day on some stunning terrain without the hint of a glitch. Easy to organise. Thank you
Me and my partner hired 2 electric bikes to go out and explore the area for my birthday and pedal over to Brimham Rocks. Vern was very friendly and there was no hassle, we signed the forms, got shown how to use the bikes and off we went.
Will definitely be using VOC again the next time we’re here
Thank you!
We have just had the most wonderful family day, riding the Nidderdale Greenway Cycle track! All thanks to Vern from Vern Overton Cycling! From the moment we contacted Vern, he supplied us with all the information and recommendations for booking 4 mountain bikes for our family day out in Harrogate, Ripley and Knaresborough! Super helpful in making recommendations and the bikes were in superb condition, supplied with maps, spare inner tubes, locks - everything you would need for a day out riding! Would highly recommend Vern's company if you are wanting to hire bikes in Harrogate & District!
Vern was incredibly helpful and gave us some fantastic guidance for a day cycle. Definitely reccomend his services.
I’m in Harrogate for the World Championships Cycling. My plan was to ride the Yorkshire Dales myself, as well as the Harrogate Circuit. When my frontwheel broke during a ride a few days earlier, I thought that was it.
I began looking to hire a roadbike in Harrogate and ended up at Verns site. He answered very quickly that he was all out of roadbikes but he was enthusiastic to lend me one of his spare front wheels! After some quick and clear communication we met in the center of Harrogate, where he just gave me his wheel. He didn’t want any money or something in return. He trusted me, a complete stranger, to return his wheel two days later.
Thanks to Vern I did my ride today: 126km including 2x the Harrogate Circuit.
World class service. Good bike. Excellent area for cycling. Brilliant. Thanks Vern.
Very kind and professional, me and my friends had a puncture and shifting problems on our way riding c to c, fixed for us easily for half an hour, definitely a place to recommend
Big thanks to Vern for delivering a bike to allow me to explore the Harrogate hinterland for the past couple of days. Excellent customer care and a diamond geezer to boot. Can heartily recommend.
Thanks Vern for being so accommodating. The bikes and prices were great! We were able to ride directly from Verns bike hire onto the best cycling routes in the country.
Vern, you have the perfect bike hire / rental location for 2019 cycling world champs next September!
Thanks for everything! - Geoff and the lads.
Hired bikes for the afternoon for 5 mates. Bikes were nearly new and exactly what we needed. Great route recommendations and general services. Highly recommended.
Vern has a great selection of high quality road bikes and along with it provided customer service.
Vern even helped us with finding some cycling routes in the Dales.
Great afternoon cycling with Vern. The bike was great and the dales were magnificent I would definitely suggest the guided tour option as Vern was a great guide with fantastic local knowledge