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star reviewFriendly service from the word go. I explained the type of cycling we planned and our heights and 2 appropriate (hybrid) bikes were selected for us dropped off at our hotel. All perfect.
wonderful experience with Vern, great bikes, super location to ride to Ripley Castle and then off road largely to Knaresborough on bike paths. better location to ride from than Harrogate!
Vern and his wife were incredibly helpful all weekend, dropping the bikes off at our accommodation, and even poping back to help us with the right tools to get our bikes set up perfectly.
The bikes themselves were fantastic, we highly recommend electric bikes for exploring the dales, as they allowed us to see so much of the countryside without exhausting us by the end of the day! The batteries lasted really well and Vern supplied chargers so they could be ready to go every morning.
If we're ever back in the neighbourhood we will definitely be booking bikes with Vern again!
Vern was very helpful and did a wheel swap to enable me to complete my 96 mile cycle spotive for Prostate Cancer. Highly recommend this genuine guy.
Extremely friendly and helpful service, great assistance at short notice and excellent bike, can't go wrong! (Mountain bike hire)
We couldn't be happier with how well we were treated when hiring bikes from Vern. We were able to book bikes on the same day, and he delivered and collected them for us at our desired location. He was really patient and kind, gave us lots of advice for nice routes we could take and made us feel safe and welcomed. We'll definitely use him again when we're next in the area :)
Went out his way to fix my bike. Such a nice and friendly guy with great knowledge on bikes. Can't thank you enough for the help!
Great service from Vern! He was very accommodating with our last minute reservation and he also arranged for the bikes to be dropped off and picked up at Loft House for us (as we didn’t have bike racks). The bikes were perfect for the Dales terrain (we did the Nidderdale classic route)!
Vern has a good selection of Trek bikes and good local knowledge, he's an engaging character and was happy to go beyond the call of duty and help me sort out one of my own bikes.
Me and my partner hired 2 electric bikes to go out and explore the area for my birthday and pedal over to Brimham Rocks. Vern was very friendly and there was no hassle, we signed the forms, got shown how to use the bikes and off we went.
Will definitely be using VOC again the next time we’re here
Thank you!
Vern was incredibly helpful and gave us some fantastic guidance for a day cycle. Definitely reccomend his services.
Rented a bike for the Etape du Dales sportive, and the service from Vern was excellent. Rode a great carbon Trek Emonda. Would definitely recommend cycling in the area, if you like steep climbs ;), and renting from Vern.
We rented 4 bikes from Vern for a couple of days. The bikes and delivery/collection service were excellent. Vern was also really flexible with timings and was very willing to share his local knowledge to advise us of appropriate MTB routes. Highly recommended.
Vern was friendly and helpful and very communicative, we hired 2 electric mountain bikes and they were superb and very well setup! He recommended a couple of different routes and the one we chose was great, we chose to cut it a bit shorter as it was such a hot day but still had a really nice ride! Highly recommended and a fantastic add on to our holiday in the Dales! Tim & Carole
Vern was very friendly and accomodating. The bike I hired was brilliant and in bar and new condition. Great service, great bike and great location to get around on 2 wheels. MUST see Vern for a brilliant bike hire adventure.
Such great service. We couldn't find a local hire shop with what we needed, but Vern delivered two perfect MTBs to us in Hellifield. He was very flexible and went out of his way to make sure we had what we needed. Very reasonable charge and we had a fantastic week, though my legs are properly tired now! Highly recommended.
Hired a road bike of Vern for a week, everything worked out well and I would recommend him to others
Vern was very helpful in providing us with good quality full suspension mountain bikes for our trip to Snowdonia. Very pleasant and flexible!
Vern Overton Cycling is an amazing company with the best customer serice a person could ask for when planing a cycling advernture.
A really great Bike Service done by Vern Overton this week, just been out on the bike, it is working like a dream and feels like new again. Great service, good value, Vern is a pleasure to deal with and I would highly recommend.
In the initial exchanges Vern had been very helpful, bike was ordered and paid for straight away.
On the day of the pick up there was a slight mix up, which was my fault but all sorted out. Vern said I was actually hiring his old bike, it was a very nice model.
Great day out, didn’t cycle too far but that was my legs if I had been able to I could have cycled all day.
Thanks again for the great service Vern! 👍🏻
I'm a keen cyclist and Vern set me up with a lovely late model Trek road bike. I went for long rides in the Dales every day for two weeks and never got tired of riding in this beautiful part of the world. There are so many quiet lanes and roads, and you have a choice of terrain from flat to Tour-level climbs. Lots of other cyclists about and plenty of places to stop if you wish. If you love cycling, come and try Yorkshire. I couldn't have asked for more.
Hired a bike just for the day off Vern liasoning was very well organized the type of bike I would need for myself and the time I was picking it up. Overall a great experience and would definitely recommend for the price and if your a keen cyclists! Some great quality bikes available aswell 👍
This review is long overdue! My wife and I visited Yorkshire this past July. I was fortunate enough to have a friend take me on a beautiful yet sometimes grueling 104 mile ride through the Dales. I was also fortunate in my choice of Vern Overton Cycling for my bike rental. Their bikes and service are top notch! I met Mr. Overton twice once on delivery and then on pick-up...great guy! I highly recommend this shop!
Great place to get your bike sorted! Vern is a good bloke and he knows his stuff.
My Explorer Group hired 9 Mountain bikes to take out for the day, It was a really affordable hire. We were given brand new Mountain Bikes that the Explorers loved, Vern was very knowledgeable and suggested routes based on our riders experience. Great place of hire, would use again and recommend to anyone visiting harrogate and the local area.
Great service with delivery of bikes right to our accommodation.
Bikes - Trek and Specialized like new and geared for the local terrain.
Thanks to Vern Overton Cycling for allowing me the use of a great bike for Hartlepool Big lime Triathlon. Great service. Will be using again
Vern is a legend. We were staying in Otley where there were no options for renting mountain bikes. Luckily Vern saved the day by providing us with bikes within an hour of calling. 1 day was spent in Stainburn forest and the other in Armscliffe crag. The bikes and service made our stay in otley. Thank you, Vern!
I purchased a used road bike which has been amazing for me. Great condition for its age, fits me perfectly and the customer service received could not be faulted. The price was very reasonable too. All in all I would recommend this shop to anyone for advice, hire or sales.
Thank you
Found Vern online and organised a bike hire from overseas. It was easily organised and once on holiday collected the bike with no issues. The bike was low spec but in good condition and well maintained. Vern was helpful and knowledgeable and I strongly recommend his services.
Excellent bikes for a lovely ride on the Nidderdale Greenway. Extras like helmets, locks, pump, spare tire provided. Thank you VOC!
Perfect experience renting a road bike from Vern, I can give my best recommendations for him
Brilliant time renting 2 mountain bikes, great service and excellent hard tail mountain bikes, would highly recommend!
I needed a bike at the last minute and none of the local bike shops could help me out. I called Vern and he couldn't have been more accommodating. He was good enough to drop the bike at my mates house as i was at work. When it was time to leave the back Vern offered to collect the bike as he was coming into town. I hired a Trek road bike and it was brilliant. Id highly recommend Vern and wouldn't hesitate to use again.
We used Vern’s bike hire in October 2020 (sorry for such a belated review, Vern!) and the service was fantastic. Flexible pickup/drop-off times, great price and invaluable route advice. He even came into Harrogate to help us work the gears after we’d picked up the bikes and headed off!
Big thanks to Vern for delivering a bike to allow me to explore the Harrogate hinterland for the past couple of days. Excellent customer care and a diamond geezer to boot. Can heartily recommend.
We cycled the Way of the Roses with our adult children and some friends. We had been struggling to put together bike rental, bike transport and baggage forwarding, but after contacting Vern, found he could do it all and at a better price than separate providers. He was always prompt in his responses when we were planning and had lots of very useful suggestions. His equipment, which included carbon fiber Trek road bikes, helmets, locks and repair kits was all first rate. He met us as planned the first morning, right on time, and dropped our bags before our arrival at our hotels along the way. He adjusted the bikes to fit us, offered our choice of pedal type and even did a tune up along the way. It was clear that he really cared about our experience and about the service he offers and his knowledge of cycling comes from personal experience. I would very highly recommend Vern for anyone considering a trip like ours across the UK.
Can't say enough the positive experience dealing with Vern. I contacted numerous bike rental agencies in the area looking for a small 47cm carbon road bike to no avail. Vern didn't have one either but he actually purchased a 47cm frame and built it for me. Unbelievable, what service! ! He also provided us some routes and was very responsive when we had an issue. The riding is amazing and challenging in the Dales with lots of punchy 18-25% climbs. Highly, highly recommend Vern Overton Cycling!
My former coworker and long time bike partner and I recently completed the Way of The Roses on bikes supplied by Vern Overton Cycling. Quite simply, I can't say enough good things about our experience with Vern. First, the equipment is top notch (high quality Trek hybrids), beautifully maintained.
But where the experience really rose to amazing levels was in Vern's attitude and willingness to go the extra mile (or twenty) to support and encourage us. For months before the trip, I exchanged emails with Vern about the trip, equipment, attractions, lodging, and on and on -- truly endless details. He never failed to respond promptly and helpfully.
You must understand we are retired men in our 70s and only fair weather bikers. Once we arrived and met Vern, I'm sure he realized (as we soon did) that we did not know what we were undertaking. Vern followed our progress and supported and encouraged us with texts and emails full of helpful suggestions and cheering congratulations on our progress.
Once when we had a damage problem with one of the bikes, Vern drove miles to attempt repair, then substituted another bike, drove us to the next planned stop and stayed with us when we had trouble locating a room!
Well, I could go on and on to the same effect. Suffice it to say, you could not wish for better service or a better person to deal with than Vern Overton Cycling. If I am ever back in his area I would not even think of going to any other service.
Thanks, Vern.
John Watson (New Haven, CT, USA)
Good service,would recommend if looking for a bike hire in beautiful Yorkshire. Will deliver bikes to accommodation.
We used Vern’s bike hire in October 2020 (sorry for such a belated review, Vern!) and the service was fantastic. Flexible pickup/drop-off times, great price and invaluable route advice. He even came into Harrogate to help us work the gears after we’d picked up the bikes and headed off!
Staying in Aysgarth, Vern arranged for me to hire a bike and came out and cycled with me one morning. Superb personalized service from Vern. Resolved any issue I had and was fabulous company as we scaled Butter tubs together. I think the dales are the most spectacular backdrop for cycling of all abilities and Vern really provides an excellent service with top quality bikes and support. I will be back !
Great bike, great service. I will certainly use Vern’s services again in the future.
Vern was very helpful, friendly and knowledgeable. The mountain bikes we hired were high quality and really well maintained. We look forward to hiring again when next in the area.
My girlfriend and I hired two hardtail mountain bikes from Vern, to explore Nidderdale. Vern was fantastic - flexible with pick up and drop off, provided us with a map and was really friendly. We rode out from the pick up point and past Gouthwaite reservoir and Scar House Reservoir. The bikes dealt with terrain effortlessly and we had a lovely day out, despite rain and wind. I would recommend getting the bikes dropped at a starting point, so as to minimize the time spent on roads. Cheers, Dave
This review is way overdue - but i want to say that Vern went out of his way (literally) to deliver the bike to me at Harogate Station and pick i up after my week of cycling. The bikes were in top condition, reasonably priced, and Vern helped us out with route planning too. Highly recommend.
Incredible customer service, knowledgable, attentive and so helpful. Bike service handled professionally, diligently and speedily. Bike now runs super smooth and I'm super happy. Very highly recommended.
Great bikes - Trek and Specialized set up for us with right gears for the terrain.
Convenient drop off and pick at our doorstep!
Call Vern for all your cycling needs.