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star reviewHaving injured my back I needed my Giant Road bike converting to a flat bar. Vern did an amazing job and wherever possible used stock (2nd hand) parts to keep the cost down. 5 star service from a 5 star fella!
Outstanding service from Vern Overton Cycling. We hired 10 quality mountain bikes wich came with spares and helmets. The service we received was second to none. I have no hesitation in highly recommending this company.
I contacted Vern from the United States and he responded immediately with road bike availability. Given measurements from our bikes at home, he set the hired bikes up perfectly! Should you need a helmet or a lock, just ask and Vern may be able to accommodate you. Each bike worked well and was fully kitted with pump and spare tube. If you are from an area with less hilly terrain or are not an especially strong climber, let Vern know and I am sure he will dial in your bike accordingly. He installed our pedals and provided excellent advice for a route into Harrogate as well as an amazing ride into the Yorkshire Dales. We rode about 18 hours that week with long, steady rides, shorter hard rides and race watching with some inclement weather and had no issues with the bikes. There is no better way to see that amazing part of the UK than by bike. Vern is an encyclopedia of riding knowledge in and with his expertise setting up bikes, I cannot imagine that one could do better hiring bikes in that area of Yorkshire.
Very kind and professional, me and my friends had a puncture and shifting problems on our way riding c to c, fixed for us easily for half an hour, definitely a place to recommend
Hired two bikes off Vern for the day and had a lovely time cycling around the Yorkshire dales. We collected the bikes around 11am and had a full day of cycling in the nearby countryside. The scenery was magnificent, especially in this gorgeous weather we've been having lately.
Vern was very helpful, providing us a map of the area as we had never been before and we were able to return the bikes later that day at a time that suited us. All in all a fantastic day out, highly recommended!
Great service with delivery of bikes right to our accommodation.
Bikes - Trek and Specialized like new and geared for the local terrain.
Brilliant service, fantastic bikes, can't recommend enough!
You will be in expert hands when you rent a bike from Vern. He will think of things you don't. A brilliant company.
We hired 2 Mountain Bikes and Vern himself for 2 hours. He took us & 2 boys on a fabulous 30km ride around the area including a mountain bike course! Great way to see the sites, fantastic knowledge & support! Definitely recommend Vern, his stock of bikes etc was amazing!!
We rented 4 bikes from Vern for a couple of days. The bikes and delivery/collection service were excellent. Vern was also really flexible with timings and was very willing to share his local knowledge to advise us of appropriate MTB routes. Highly recommended.
Had a great 5 days of cycling around the Yorkshire Dales on one of Vern's hired road bikes. Some of the best cycling I've done in the UK with endless quality roads and some great hill climbing and descents. The Trek I hired didn't skip a beat and was ideal. Light and well maintained with a good gear set-up for some of the steeper gradients. Would thoroughly recommend as it really is a great value service that's relaxed and accommodating, I doubt if you could get better, thanks Vern!
Vern could not have been more helpful in advising me all about the hire of e-bikes for a weeks cycling holiday in the Yorkshire Dales .Verns helpful commitment to service made sure that the plans that my cousin from New Zealand had made for our trip was a breeze.
Vern was very friendly and accomodating. The bike I hired was brilliant and in bar and new condition. Great service, great bike and great location to get around on 2 wheels. MUST see Vern for a brilliant bike hire adventure.
We stopped by Vern Overton cycles on our way to Pateley Bridge. I was having a problem with my tyres ,which the owner sorted free of charge,very grateful thank you so much. He was on his way out but this was no trouble to him
Vern has a great selection of bikes and was very helpful upon arrival. Easy access from Harrogate. Would definitely recommend
Vern was very helpful, friendly and knowledgeable. The mountain bikes we hired were high quality and really well maintained. We look forward to hiring again when next in the area.
This review is long overdue! My wife and I visited Yorkshire this past July. I was fortunate enough to have a friend take me on a beautiful yet sometimes grueling 104 mile ride through the Dales. I was also fortunate in my choice of Vern Overton Cycling for my bike rental. Their bikes and service are top notch! I met Mr. Overton twice once on delivery and then on pick-up...great guy! I highly recommend this shop!
Vern was very helpful and accommodating. We rented 12 excellent bikes. Vern delivered, fitted bikes to riders and collected. Communication, service and bikes were all great
Contacted Vern a few days before a planned trip to see friends in Otley hoping to get a ride in whilst visiting. He responded really quickly, was easy to communicate with and provided a great bike and all required kit for a days riding. Highly recommended.
I purchased a used road bike which has been amazing for me. Great condition for its age, fits me perfectly and the customer service received could not be faulted. The price was very reasonable too. All in all I would recommend this shop to anyone for advice, hire or sales.
Thank you
Super helpful, and really friendly. Hired two MTBs which were sized to fit and affordable. Also offered very reasonable bike repairs. Would recommend for bike hire!
Great bike, great service. I will certainly use Vern’s services again in the future.
We contacted Vern Saturday to rent bikes Sunday. He was very responsive and helpful, even brought the bikes to the train station for us. Three of us used road bikes and one used an e-bike, he helped size us and provided locks and helmets. Knowing we wanted to ride from Harrogate to Fountains Abbey, he mapped out a good route and showed us where to start. We could not have asked for better bikes or better service, it made our day so perfect. Highly recommend exploring this gorgeous area on 2 wheels and having VOC set you up and equip you. Many thanks from the four Yanks you helped Vern!
Me and my partner hired 2 electric bikes to go out and explore the area for my birthday and pedal over to Brimham Rocks. Vern was very friendly and there was no hassle, we signed the forms, got shown how to use the bikes and off we went.
Will definitely be using VOC again the next time we’re here
Thank you!
vern was a very helpsom and nice. he responsd fast on thelephone and mail. when we met him and his wife, they were extremly kind and flexible 😁😁. we will recomand him to everyone who want to rent god bikes
Hired an ebike for two days. I had never ridden one before and Vern gave a great explanation of how to get the best use from it. I was able to overtake my husband on his road bike on several climbs which was very satisfying! We did an average of 25 miles each day and I only used half the battery on each day. We could have covered 40 miles easily each day. It is hilly in Nidderdale and an ebike transforms the experience of riding for a non-regular cyclist. On the first day we cycled to Ripley on back roads and picked up the Nidderdale Greenway which took us to Harrogate, mostly off-road. The next day we did a brilliant run: Pateley Bridge, Lofthouse to Scar House reservoir and back as recommended by Vern. We gained 1000 feet in height but I hardly noticed it! Back was all downhill. Lovely quiet road. Thoroughly enjoyed the experience: worth every penny!
Excellent bikes for a lovely ride on the Nidderdale Greenway. Extras like helmets, locks, pump, spare tire provided. Thank you VOC!
We hired three EBikes from Vern for our cycling trip round some of the Yorkshire dales. Vern was extremely helpful in ensuring we handled the bikes in the correct manner.
Bikes were in a well maintained condition and we certainly felt safe with the disc brakes for coming down some steep declines.
Would certainly hire from Vern again.
Great bikes - Trek and Specialized set up for us with right gears for the terrain.
Convenient drop off and pick at our doorstep!
Call Vern for all your cycling needs.
I had a tremendous day’s riding (90km) around Harrogate on a bike from Vern. Road bike was perfect and Vern helped out with a lift to the Wellington Inn for a post-ride beer.
Staying in Aysgarth, Vern arranged for me to hire a bike and came out and cycled with me one morning. Superb personalized service from Vern. Resolved any issue I had and was fabulous company as we scaled Butter tubs together. I think the dales are the most spectacular backdrop for cycling of all abilities and Vern really provides an excellent service with top quality bikes and support. I will be back !
Vern has a good selection of Trek bikes and good local knowledge, he's an engaging character and was happy to go beyond the call of duty and help me sort out one of my own bikes.
Vern and his wife were incredibly helpful all weekend, dropping the bikes off at our accommodation, and even poping back to help us with the right tools to get our bikes set up perfectly.
The bikes themselves were fantastic, we highly recommend electric bikes for exploring the dales, as they allowed us to see so much of the countryside without exhausting us by the end of the day! The batteries lasted really well and Vern supplied chargers so they could be ready to go every morning.
If we're ever back in the neighbourhood we will definitely be booking bikes with Vern again!
Rented a bike for the Etape du Dales sportive, and the service from Vern was excellent. Rode a great carbon Trek Emonda. Would definitely recommend cycling in the area, if you like steep climbs ;), and renting from Vern.
I rent a bike for the day.
The bike was super bike and as good as new. A pump and repair kit is supplied with the bike.
Vern was very nice and helpful.
The place is easy to find and ideally situated to have a ride in the Dales.
I spent definitely a very good day.
Benoit Barre
See you Vern
Really nice guy. Called me back after I left a message got my bike in and serviced quickly. I thoroughly recommend.
We hired two Marin DSX bicycles from Vern to do a 5-day cycling tour in, around, up, and down the Dales, and will highly recommend VOC! Vern was very responsive in answering our pre-trip questions. He was flexible and accommodating in providing us with equipment that we could not bring overseas (helmets, lock, pump, multi-tool, puncture kit, and pedal spanner), and in meeting us at the start and end points of our tour. The bikes themselves were in great condition: almost new, and well maintained. They were a pleasure to ride, and we had no mechanical issues with them at all. Their disc brakes were a must for the steep Dales, especially in the rain.
Massive thanks to Vern for servicing my bike. Excellent customer service and the bike feels like new. Would highly recommend! ⭐⭐⭐⭐⭐
Incredible customer service, knowledgable, attentive and so helpful. Bike service handled professionally, diligently and speedily. Bike now runs super smooth and I'm super happy. Very highly recommended.
Brilliant time renting 2 mountain bikes, great service and excellent hard tail mountain bikes, would highly recommend!
We have just had the most wonderful family day, riding the Nidderdale Greenway Cycle track! All thanks to Vern from Vern Overton Cycling! From the moment we contacted Vern, he supplied us with all the information and recommendations for booking 4 mountain bikes for our family day out in Harrogate, Ripley and Knaresborough! Super helpful in making recommendations and the bikes were in superb condition, supplied with maps, spare inner tubes, locks - everything you would need for a day out riding! Would highly recommend Vern's company if you are wanting to hire bikes in Harrogate & District!
Vern serviced my 3 bikes earlier this year. Excellent service, great advice, nothing too much trouble. Vern picked up all 3 bikes and returned them - fully serviced - promptly. I will be booking him for next year, without hesitation. Brilliant to have this facility in our lovely dale.
Outstanding service. We had really easy and prompt communication with Vern, who was able to accommodate our big group without issue. It was straightforward to arrange drop off and pick up of bikes at our accommodation, and Vern was flexible when plans changed last minute. The bikes themselves were excellent with everything we could have needed also supplied. Thanks!
Vern is a legend. We were staying in Otley where there were no options for renting mountain bikes. Luckily Vern saved the day by providing us with bikes within an hour of calling. 1 day was spent in Stainburn forest and the other in Armscliffe crag. The bikes and service made our stay in otley. Thank you, Vern!
I needed a bike at the last minute and none of the local bike shops could help me out. I called Vern and he couldn't have been more accommodating. He was good enough to drop the bike at my mates house as i was at work. When it was time to leave the back Vern offered to collect the bike as he was coming into town. I hired a Trek road bike and it was brilliant. Id highly recommend Vern and wouldn't hesitate to use again.
In the initial exchanges Vern had been very helpful, bike was ordered and paid for straight away.
On the day of the pick up there was a slight mix up, which was my fault but all sorted out. Vern said I was actually hiring his old bike, it was a very nice model.
Great day out, didn’t cycle too far but that was my legs if I had been able to I could have cycled all day.
Thanks again for the great service Vern! 👍🏻
Vern Overton Cycling is an amazing company with the best customer serice a person could ask for when planing a cycling advernture.
My former coworker and long time bike partner and I recently completed the Way of The Roses on bikes supplied by Vern Overton Cycling. Quite simply, I can't say enough good things about our experience with Vern. First, the equipment is top notch (high quality Trek hybrids), beautifully maintained.
But where the experience really rose to amazing levels was in Vern's attitude and willingness to go the extra mile (or twenty) to support and encourage us. For months before the trip, I exchanged emails with Vern about the trip, equipment, attractions, lodging, and on and on -- truly endless details. He never failed to respond promptly and helpfully.
You must understand we are retired men in our 70s and only fair weather bikers. Once we arrived and met Vern, I'm sure he realized (as we soon did) that we did not know what we were undertaking. Vern followed our progress and supported and encouraged us with texts and emails full of helpful suggestions and cheering congratulations on our progress.
Once when we had a damage problem with one of the bikes, Vern drove miles to attempt repair, then substituted another bike, drove us to the next planned stop and stayed with us when we had trouble locating a room!
Well, I could go on and on to the same effect. Suffice it to say, you could not wish for better service or a better person to deal with than Vern Overton Cycling. If I am ever back in his area I would not even think of going to any other service.
Thanks, Vern.
John Watson (New Haven, CT, USA)